Let’s work together

Director, Finance

Location: Amman | Full-Time

Key Responsibilities:

  • Oversee the financial planning and analysis (FP&A) process, including budgeting, forecasting, and long-term financial modeling.

  • Oversee the preparation of timely and accurate financial statements in compliance with international financial reporting standards.

  • Develop and drive financial strategies, providing data-driven insights to support executive decision-making and business expansion.

  • Oversee liquidity, cash flow, treasury operations, and relationships with financial institutions.

  • Ensure full compliance with tax regulations, financial reporting standards, and internal controls.

  • Lead the annual audit process and liaise with external auditors to ensure successful and timely completion.

  • Assess and implement enhancements to financial systems, tools, and processes to increase operational efficiency and scalability.

    Build, mentor, and lead a high-performing finance team while fostering a culture of accountability, innovation, and continuous improvement.

Requirements:

  • Bachelor’s degree in Finance, Accounting, or a related field; CPA or CFA certification strongly preferred.

  • 15 years of progressive finance experience, including at least 3 years in a leadership role within the payments industry (required) in Jordan, GCC, Levant, and/or Egypt.

  • Demonstrated expertise in financial regulations, reporting standards, and compliance.
    Advanced proficiency in SAP and other financial management tools.

  • Exceptional English communication skills, both written and verbal.

    Strong analytical mindset, strategic thinking, and demonstrated leadership capabilities.

Manager, Accounting

Location: Amman | Full-Time

Key Responsibilities:

  • Lead and supervise the daily operations of the Accounting Department, ensuring accuracy, efficiency, and compliance

  • Prepare, review, and analyze financial statements, trial balances, and periodic financial reports in line with approved accounting standards

  • Develop, implement, and enforce accounting and financial policies, procedures, and internal controls

  • Oversee tax matters, payroll processing, and statutory deductions, and coordinate with relevant tax and regulatory authorities

  • Manage bank reconciliations, accounts receivable and payable, cash transactions, and supplier payment processes\

  • Ensure proper maintenance of accounting records, documentation, and implementation of new accounting standards

  • Coordinate inventory counts, fixed asset verification, and support internal and external audit activities

  • Collaborate with internal departments and external stakeholders, and report financial deviations or policy violations to the Finance Director

    Requirements:

  • Bachelor’s degree in accounting.

  • Professional certification such as CPA or CMA

  • Minimum 10 years of accounting experience, including at least 3 years in a supervisory role

  • Strong knowledge of accounting standards and financial regulations

  • Experience in preparing financial reports in accordance with IFRS

  • Knowledge of Financial Modeling is a plus

  • Advanced proficiency in Arabic and English (written and spoken).

Director, Operations

Location: Amman | Full-Time

Key Responsibilities:

  • Lead and oversee end-to-end operational functions across the organization, ensuring efficiency, scalability, and alignment with the company’s strategic objectives within a regulated payments environment.

  • Develop and execute operational strategies that support business growth, service excellence, and superior customer and bank satisfaction.

  • Drive operational performance through KPIs, dashboards, and governance frameworks; identify optimization opportunities and implement corrective actions as needed.

  • Ensure full compliance of all operational activities with applicable laws, regulations, and industry standards governing electronic payments.

  • Identify, assess, and mitigate operational risks in close collaboration with Risk, Compliance, and Control functions.

  • Oversee bank support and merchant operations, ensuring timely fulfillment of requests and strict adherence to Service Level Agreements (SLAs).

  • Manage strategic relationships with banks, merchants, and key vendors, including commercial negotiations and performance oversight.

  • Lead operational budgeting, resource optimization, systems enhancements, and the evaluation and rollout of new products and platforms.

  • The Director, Operations will be responsible for managing the following operational units: Banks and Merchants Operations, Chargeback, POS, and Perso Operations.

Reporting lines:

This position reports directly to the Chief Operating Officer (COO). The following roles will report directly to the Director, Operations:

  • Manager, Chargeback

  • Supervisor, POS

  • Manager, Banks and Merchants Operations

  • Supervisor, Perso Operations

Requirements:

  • Bachelor’s degree in Business Administration, Computer Science, Computer Engineering, or a related field; postgraduate degree strongly preferred.

  • 15 years of progressive operations experience, including at least 3 years in a leadership role within the payments industry (required) in Jordan, GCC, and/or Levant.

  • Strong expertise in electronic payment operations, banking processes, and the full payment lifecycle.

  • Proven track record in regulatory compliance, operational risk management, and process optimization.

  • Exceptional Arabic and English communication skills, both written and verbal.

  • Strong strategic, analytical, and executive leadership capabilities.

Director, Relationship Management

Location: Amman | Full-Time

Key Responsibilities:

  • Lead the development of client relationships and business expansion initiatives to support the company’s strategic growth objectives.

  • Represent the company in the market as the primary point of contact for key clients and partners, ensuring strong engagement and service delivery.

  • Identify and pursue new business opportunities and market expansion initiatives to increase company revenue.

  • Review and assess client requirements and RFP/RFI requests, coordinating with internal teams to evaluate the company’s ability to meet business and technical requirements.

  • Prepare commercial proposals, pricing structures, and contractual frameworks for new business opportunities.

  • Conduct market research and competitive analysis to identify growth opportunities and present recommendations to executive management.

  • Monitor the company’s performance in new and existing markets, reviewing revenue indicators and recommending improvements.

  • Build and maintain long-term strategic relationships with clients and partners, ensuring high levels of satisfaction and identifying opportunities for additional services.

Requirements:

  • Bachelor’s degree in Business Administration or a related field.

  • Minimum 12 years of experience in business development, relationship management, or strategic partnerships, including at least 4 years in a leadership role.

  • Strong experience in client relationship management, market expansion, and commercial negotiations.

  • Excellent communication skills in Arabic and English.

  • Relevant professional training or certifications such as CBDM, Leadership Programs, Lean Six Sigma, or Problem-Solving methodologies are considered an advantage.

Manager, E-Commerce

Location: Amman | Full-Time

Key Responsibilities:

  • Lead the growth and adoption of the company’s online payment platforms by acquiring merchants and expanding the customer base to increase revenue.

  • Develop and execute the E-Commerce department strategy in alignment with the company’s overall business objectives.

  • Manage relationships with merchants and partners, monitoring transaction volumes and driving the growth of online payment usage.

  • Analyze customer and merchant needs to support the development and enhancement of digital payment products and improve user experience.

  • Oversee the implementation of e-commerce payment projects, coordinating with technology, products, and support teams to ensure successful delivery.

  • Monitor operational performance and transaction reports to identify opportunities for improvement and revenue growth.

  • Prepare technical and financial proposals for merchants and partners adopting the company’s online payment solutions.

  • Lead and develop the E-Commerce team, ensuring strong performance and continuous improvement.

Requirements:

  • Bachelor’s degree in Business Administration, Management Information Systems, or a related field.

  • Minimum 8 years of experience in e-commerce, digital payments, or online commerce, including at least 2 years in a supervisory role.

  • Strong understanding of online payment ecosystems, merchant acquisition, and digital commerce operations.

  • Experience working with Visa and MasterCard payment environments is preferred.

  • Strong project management and stakeholder coordination skills.

  • Excellent communication skills in Arabic and English.

  • Strong leadership, analytical thinking, and problem-solving abilities.