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Telephone:

Customer Care : +962 6 5300030

MEPS Head Office : +962 6 5002250

Complaints : +962 6 5002250 Ext. 2000

Fax: +962 6 5002251

Email: info@mepspay.com

In the event of dissatisfaction with the response on the complaint, you may resort to the Central Bank of Jordan (CBJ). Noting that you may contact the CBJ through any of the following ways:

• CBJ website www.cbj.gov.jo

• Contact CBJ on 06-4630301

• Send your complaint by email on fcp@cbj.gov.jo

• Personal attendance to CBJ premises or any of CBJ branches in Irbid and Aqaba.