With an increasing number of consumers across the Middle East shifting towards settling their payments using electronic cards, and in accordance with the latest global payment trends, it is essential that financial institutions, wealth management corporations, payment service providers and retailers worldwide ensure that the credit, debit or prepaid cards they offer their customers are secure, flexible and reliable in order to fulfill their payment needs.

 

Middle East Payment Services (MEPS) is an innovative regional payment service provider, offering secure e-commerce payment gateway solutions, PCI and security services, as well as a comprehensive set of customized value-added services that meets the growing demand for payment solutions throughout the region. MEPS is a payment processor, card issuer and merchant acquirer of payment cards in Jordan, Palestine and Iraq.

 

MEPS currently caters to financial institutions as well as to retailers and corporations, facilitating all their credit, debit and prepaid card transactions through third party processing, ATM management, merchant acquiring, e-payment gateway solutions, mobile payments and a range of point-of-sale (POS) services.

 

MEPS provides an extensive lineup of services that ultimately enhances banks’ and other businesses’ payment services, in addition to offering unparalleled security for consumers across the Middle East. 

Jordan:

 

The hub of MEPS’ operations is Jordan, where it promotes a secure field of electronic payment services while adhering to the e-government program that seeks to expand the implementation of electronic governmental transactions across the Kingdom. From its headquarters in Amman, MEPS aims at accelerating the working pace at banks, businesses and governmental and financial institutions, subsequently improving the level of customer service they provide.

 

Iraq:

 

MEPS has been present in Iraq - a market boasting one of the most advanced electronic payment systems in the world - since 2009. Offering the market many services such as cards issuance, ATM driving and POS management, MEPS has further plans to expand the wide range of advanced banking products and services it extends by adding new services in the electronic payment field.

 

Palestine:

 

With the use of electronic payments growing rapidly in Palestine, MEPS is currently licensed to perform issuing and acquiring activities. It has been operating in Palestine since 2009, serving several banks for cards issuance, ATM driving and management services, as well as POS management. 

MEPS Brand Values

 

 

 

MEPS’ brand values not only define us, but also complement one another, with all three reaffirming the one core value imperative to delivering top-notch financial services: Security. The confidence that clients have in MEPS’ integrity, service quality, skill set and innovative technologies builds a solid foundation of trust that allows business partnerships to thrive and succeed.

 

Mission

To maintain MEPS’ continuous progress and pioneering standing within the local and regional card payment services industry, as well as to garner international recognition as a leading organization that is committed to best practices, unparalleled services and innovative technological solutions.

 

Vision

To position MEPS as the premier leading hub for electronic and mobile payment solutions for financial institutions, corporations, SMEs and individuals across the Middle East by introducing advanced, innovative cutting-edge secure payment solutions.

Secure Payment Services You Can Trust

 

As it strives to increase controls around cardholder data and reduce credit card fraud via its exposure, MEPS became certified in Payment Card Industry Data Security Standard (PCI DSS) in June 2012. The PCI DSS is regarded as an information security standard for organizations that handle cardholder information for major debit, credit, prepaid, e-wallet, ATM and POS cards.

 

Additionally, MEPS is an active Participating Organization member of the PCI Security Standards Council (PCI SSC). As the first and only PCI SSC Board of Advisors representative from the Pan-Arab region, MEPS is able to positively contribute to countering cybercrime and to the global PCI security community at large.

 

We offer the following comprehensive PCI security consultancy services:

  1. Environment GAP Analysis
  2. Scope Minimization
  3. Remediation Plan, Guidance and Implementation
  4. Standard Security Configuration Assessment and Hardening
  5. Information Security Policies and Procedures

 

 

Our Secret to Success

 

Outsourcing card and payment activities, as well as ATM management, to a trusted partner such as MEPS can enable banks, merchants, individuals and other organizations to focus on their core business, maximize profits and minimize risks. As we inevitably head toward a cashless society, this is one of the most critical relationships a business can undertake. As a core component of its operations, MEPS seeks to establish successful, long-standing partnerships with and earn the trust of major financial institutions and other organizations. MEPS achieves this by:

 

  1. Adopting the latest technologies: MEPS’ solutions are built on state-of-the-art technologies in international payment systems and payment data hosting. By leveraging MEPS’ tailored, centralized and modular services, partners are able to offer their customers a full range of advanced electronic payment services.
  2. Using top security standards: MEPS has been PCI DSS certified since June 2012 and is both an active Participating Organization member and a Board of Advisors representative of the PCI Security Standards Council.
  3. Utilizing industry experience: Not only is MEPS owned by eleven local and regional leading banks and companies, but it is also driven by a team that includes key personnel whose backgrounds complement and complete one another’s to create a comprehensive understanding of financial needs on both the business and technical fronts.

MEPS Strengths

  1. Regional Presence and Experience: Serving more than 8,000 merchants across Jordan, Iraq and Palestine.

 

  1. Financial Stability: Boasting financial stability through its regional operations and strategic shareholders.

 

  1. Security: PCI DSS certified, MEPS ensures optimum security for merchants and customers alike.

 

  1. Expansive Service Network: Covering merchants within different sectors and geographical locations in order to better serve all customers.

 

  1. Product Innovation: Continuously investing in and introducing cutting-edge technologies and solutions to effectively cater to customers’ rapidly evolving needs.

 

  1. Stakeholder Relations Management and Customer Care Support: Prioritizing customers and providing them with high-end support while efficiently managing relations with stakeholders. This is achieved with the help of highly qualified, motivated and experienced sales and after-sales support teams, which ensure around-the-clock support for banks, merchants and customers alike.

“We intend to conduct our business in a way that not only meets but exceeds the expectations of our customers, business partners, shareholders, and creditors, as well as the communities in which we operate and society at large” - Akira Mori

Shareholders

 

 

 

 

Capital Structure and Development

  • MEPS was established in 2009 with a paid-up capital of USD 7 million, distributed over 5 million shares. In the same year, MEPS increased its paid-up capital to USD 8.4 million
  • In 2012, MEPS raised its capital to USD 8.7 million following a write-off amounting to USD 2.8 million in 2010 and a capital injection of USD 3.1 million from its shareholders
  • In 2012, MEPS further augmented its capital to USD 11.5 million by introducing a new shareholder: MENA Applications and Telecommunication Services
  • In 2014, MEPS further augmented its capital to USD 12.1 million by introducing two new shareholder: Burgan Bank Turkey and Burgan Bank Kuwait.

 

 

“People are definitely a company’s greatest asset. It doesn't make any difference whether the product is cars or cosmetics. A company is only as good as the people it keeps” - Mary Kay Ash

The MEPS team comprises a group of highly skilled and qualified professionals, all of whom work in concord with each other based on a set corporate structure. The MEPS team is:

MEPS Executive Management:

Caesar H. Qulajen, Chairman 

Khaled Zakaria, CEO

Izdehar Safarini, IT & Operations Deputy CEO, and Primary Representative for MEPS on the PCI SSC Board of Advisors

Omamah Sarayrah, Deputy CEO and Commercial Director 

Haitham Said, Deputy CEO and Banking Relations 

Amany Abu-Mallouh, Director of Finance

Saleem AbuAlail, Director of Operations

Meps in numbers

Year of Establishment

2009

 

Employees

96

 

Capital (Million USD)

12.1

 

MEPS Services

  • Third-Party Processing

    Outsourcing complete management of card services, from payment reconciliation to data storage, in addition to issuing, acquiring and processing all types of cards and card transactions. 

  • Card Issuing

    The issuance of multiple card types including credit, debit, prepaid, contactless, Islamic, private-label and co-branded cards, among others. This is also compliant with multiple payment schemes, EMV requirements and the issuing of Visa Smart Debit CreditTM (VSDC) and MasterCard's M/ChipTM cards.

  • Merchant Acquiring

    From your cashier straight to your account, this is a simple process that helps businesses grow, accept a wide range of credit cards and expand card outreach through MEPS’ regional network

  • ATM Driving and Management

    A comprehensive suite of ATM services including ATM driving and monitoring, ATM outsourcing, and value-added products. Our ATM services, ATM personalization and remote management products promote efficient ATM fleet management, reduce overall transaction time, operating costs and system downtime.

  • Fraud Monitoring and Controlling

    Providing customers with advanced security using the Expert Monitoring System (EMS) - a comprehensive rule-based fraud detection solution for Monitoring Fraud Scoring, Compromised Accounts, Fraud Alerts and Event Management, with capabilities for Transaction Blocking as per matching fraud criteria. 

  • Security Solutions

    Providing payments, security and compliance services to companies, which market services involving payments or security. For example Applications Services Providers (ASP), Payments Services Providers (PSP), Merchant Services Providers (MSP), Payment Gateways and E-Commerce Web Hosting Service Providers.

  • Loyalty Solutions

    Guaranteeing the highest levels of customer satisfaction with an innovative reward system that is specifically built and tailored to meet customers’ requirements and expectations. 

  • E-Commerce

    MasterCard Internet Gateway Services is a highly successful, outsourced, PCI-DSS compliant Internet gateway that enables acquirers to leverage the rapidly expanding Internet channels without CAPEX investment. It limits risk by utilizing MasterCard’s tried, tested and secure infrastructure, which supports most of the card brands

  • Dynamic Currency Conversion (DCC)

    This service allows merchants to offer foreign cardholders the option to pay for goods and services in their own currency while merchants receive payments in their local currency.

  • Prepaid Cards

    MEPS provides customers with prepaid credit cards and locally branded payment cards, allowing them to access any of the POS machines or to make purchases via the Internet without maintaining a bank account. 

  • Mobile Payment

    From bar code payments to NFC and BLE technologies, contactless and virtual cards with real-time top-up to mobile card readers and apps, we offer the full range of products for mobile payment solutions.

  • Bill Payment

    Enabling customers to pay utility and other bills from any POS terminal.

Latest News

  • MEPS Provides Alawneh Exchange with Secure Cashless Payment Services

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  • Middle East Payment Services Company (MEPS) to Partner with PCI Security Standards Council to Improve Payment Data Security Worldwide

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  • MEPS Provides Spinneys-Jordan with Secure Cashless Payment Services

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  • MEPS Provides United Arab for Tourism Investments Co. with MasterCard Acceptance Services

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  • MEPS Provides Umniah with MasterCard Acceptance Services

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  • Middle East Payment Services Earns PCI Data Security Standard Compliance Certification and Attestation of Compliance For second consecutive year

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  • Middle East Payment Services Rewards Spinneys-Jordan Customers In a first-of-its-kind Ramadan campaign

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  • Middle East Payment Services Sponsors IBDAA Charity Society’s Ramadan Tent As part of its CSR activities during the holy month

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  • Middle East Payment Services Launches Ramadan Campaign

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  • Middle East Payment Services Diamond Sponsor of Electronic & Mobile Payment Conference

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  • Dr. Abdul Malik Jaber Official Speaker at ArabNet Beirut 2014

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  • Middle East Payment Services Silver Sponsor of ‘Cards & Payments Middle East 2014’

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  • Middle East Payment Services Provides Miyahuna with Secure Cashless Payment Services

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  • Middle East Payment Services Earns PCI Data Security Standard Compliance Certification and Attestation of Compliance For third consecutive year

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  • Austria Card and Middle East Payment Services complete installing card scripts for SDA & DDA.

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  • MEPS Celebrates Receiving PCI Data Security Standard Compliance Certification and Attestation of Compliance with Employees

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  • Middle East Payment Services Provides Ministry of Justice with Secure Cashless Payment Services

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  • Middle East Payment Services Organizes Annual Employee Retreat at Dead Sea

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  • Middle East Payment Services Honours Partners at Gala Dinner

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  • Middle East Payment Services Sponsors ‘Banking Technology Levant Summit’

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  • Middle East Payment Services Exhibits at ‘10th Middle East Retail Banking Forum and Expo’

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  • Middle East Payment Services Rejoins PCI Security Standards Council 2015-2017 Board of Advisors

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  • Middle East Payment Services Manages Jordan Commercial Bank ATMs

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  • Middle East Payment Services’ Employees Attend Customized Visa Workshop

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  • Middle East Payment Services Organizes Training Course on PCI Internal Security Assessor Program For the first time in the Kingdom

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  • Middle East Payment Services Signs Partnership Agreement with Jordan Post

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  • Middle East Payment Services Partners with Cihan Bank for Islamic Investment and Finance in Iraq

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  • Middle East Payment Services Elects Caesar Qulajen as Chairman and Haethum Buttikhi as Deputy Chairman

    MEPS announced the election of several Board Members for the next four years. They comprise Caesar Qulajen...Read More

  • MEPS Offers Its Financial Gateway to Host Innovative IrisGuard Eye Scanner System for Provision of Food Aid to Syrian Refugees in Jordan

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  • Middle East Payment Services Now Accepting UnionPay Cards in Jordan

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  • Enabling contactless purchasing for the first time in the Kingdom

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  • MEPS Participates in Third International Conference and Exhibition on Finance and Banking Services in Iraq

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  • Middle East Payment Services Launches eFawateerCom through Points-Of-Sale

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  • MEPS Earns PCI Data Security Standard Compliance Certification for Fifth Consecutive Year

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  • Middle East Payment Services Launches Remote Points-of-Sale Management Service

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  • MEPS Automates Purchase Process by Integrating New APEX Electronic Cash Registry System

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Photo Gallery

Place

Ameer Ben Malek, Jordan